What information do we collect?
The quote form collects your name, phone number, ZIP code, rental dates, unit type, quantity and guest or crew count. Email and notes are optional. When you call or text (937) 230-2836, we note the same kind of details. Calls are not recorded. This policy took effect October 13, 2026.
- Contact details: name, phone number and, if you choose, email
- Rental details: ZIP code, delivery site, dates, unit type, quantity, guest or crew count
- Notes you add: placement instructions, gate codes, photos you text us
- Billing details: the name on the invoice, a company name or PO number, and tax-exemption certificates if you send one
Please don't put card numbers in the quote form or in a text.
How is the quote form sent to us?
The quote form on this site is processed by Web3Forms (web3forms.com), a form-delivery service. When you press send, Web3Forms passes your form entries to the Colin Rental Works email inbox. Web3Forms handles that data under its own privacy policy, and we do not let it use your details for marketing.
The form exists so a dispatcher can quote and schedule your rental. If you'd rather not use it, call or text (937) 230-2836 instead.
How do we use your information?
Your details are used only to quote, schedule, deliver, service, pick up and bill your rental, and to contact you about that rental. We do not sell, rent or trade your information. We share it only with services that help run the rental, such as our payment processor, or when the law requires it.
- Sending your quote, confirmation and pay link
- Giving the driver your placement notes and a contact number for the heads-up call or text
- Scheduling service visits and pickups, and sending service slips
- Keeping records needed for billing and taxes
We don't send marketing lists to anyone. If we ever text you about a future rental, reply STOP and we won't text again except about an open order.
How are card payments handled?
Card payments are handled by our payment processor, through the secure pay link or when you pay by phone. Card numbers are not stored on this website. The processor protects card data under the card industry's security standards, and we keep only the receipt details needed for billing records.
We accept Visa, Mastercard, American Express and Discover. Payment terms are explained on the rental terms page.
Does this site use cookies or tracking?
This site sets no advertising or tracking cookies. We may use privacy-friendly analytics that count page visits without building a profile of you or following you across other sites. If that changes, this policy will be updated first. Your browser can block or clear cookies at any time.
Links to outside sites, such as OSHA or a city permit office, go to pages with their own privacy rules.
How long do we keep your information, and how can you delete it?
Quote requests that don't turn into a rental are deleted within 12 months. Records for completed rentals are kept as long as Ohio tax and business rules require, then deleted. You can ask to see, correct or delete your information at any time by calling or texting (937) 230-2836.
We will confirm your request and act on it within 30 days, except for records we must keep for taxes or an open balance. Colin Rental Works is based in Dayton, Ohio, and this policy follows Ohio and U.S. law. Questions go to the contact page.